We respond within 1 hour, 24 hours a day, 7 days a week
Our teams operate across every major time zone.
Multiple channels. All monitored 24/7. All encrypted.
Preferred for most clients. Send us a message on any of these apps and receive a response within minutes. Encrypted end-to-end.
For non-urgent inquiries, documentation, and follow-ups. We respond within 4 hours during business hours.
Send EmailTell us what you need, someone from our team will respond within 1 hour.
All communications are protected by end-to-end encryption. We store no communication logs beyond operational necessity. Our servers are not subject to GDPR subpoenas or US government data requests. We recommend clients in high-risk situations use Signal for initial contact and avoid using their real name until they have verified our identity.
Note for high-risk clients: For clients in Iran, China, Russia, or other monitored environments: consider using a VPN before contacting us. See our VPN guidance →
Quick answers to the questions we hear most often.